2 comments:

BE WARNED!

Well, BoxedArt.com just ripped me off…

It was never clear that when you join for a year’s membership THE SUBSCRIPTION AUTOMATICALLY RENEWS. There is no way to cancel your subscription on BoxedArt’s website… you apparently have to do this another way.

If you forget to do this before your 365 days are up, you won’t even get an email warning such as “you subscription is about to renew” a few days before they charge you… You’ll just get a “hey thanks for renewing” email out of nowhere! Gee, thanks for the warning guys. With the economy being what it is right now — people need a bit more control over their expenditures.

And if you kindly reply to their “thanks for the renewal” email, asking them to close your account and issue a refund for the charge you never knew was coming, you’ll get a big fat “NO”.

This site is useful for templates, but their customer service is crap and they WILL rip you off with their renewals.

BE WARNED!

I could have written the very same post, but I have something extra to add.

They also did not warn me, they just charged me $99.99. I contacted them immediately and requested a refund and they refused.

So, I did a PayPal dispute but PayPal sided with BoxedArt.com

Then I decided I better log in at BoxedArt.com and download some stuff since I had been stuck paying for it. When I logged in it said that my account was deactivated. I emailed them and put in a support ticket and I was advised I was deactivated due to the fact that I had dared to dispute the charge with PayPal.

My goodness, they have MY money AND will not let me use the service that I have PAID for!

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